Le Grand Jeu Bookstore uses French Post to deliver its items. Generally, titles in stock are delivered within 5–10 working days of payment when shipped to an French address and 10-20 working days when shipped to an international address.
Le Grand Jeu Bookstore cannot offer Sale or Return and Consignment terms, returns are accepted only in the case of faulty or damaged goods.
In the event that you receive a faulty or damaged product don't open it and take a picture of the damaged package. If you don't take a picture before open the package Le Grand Jeu Bookstore reserves the right to refuse to return you a new product. Please contact us via email at firstname.lastname@example.org and we'll get back to you promptly.
Refunds do not include postage and handling and will be processed within seven working days of receipt of the product. We recommend that you return the product with tracking.
Le Grand Jeu Bookstore reserves the right to refuse to accept, and to return, parcels that arrive COD or have ‘More To Pay’ stamped on them.